OfficeMax is a company that has merged with Office Depot to offer stamps, office supplies, furniture, electronics, and much more. The store has a general return policy of 90 days for supplies.
You may also be wondering whether OfficeMax allows you to give back electronics. After all, similar stores such as Home Depot have a return policy for major appliances in the electronic category.
Here is everything you need to know about the electronic return policy of OfficeMax.
Can You Return Electronics To OfficeMax?
OfficeMax allows all consumers to return electronics by visiting the store or mailing the product. You will get 14 days to give the product in intact condition. Besides that, you can also exchange the electronics in this time window.
The key thing you should note is that you must return the electronic item with its UPC. Besides that, you should also ensure that it is intact.
Apart from that, you are required to bring your valid ID to the store to initiate the return. If you don’t have that, a receipt will also work to start the process.
You should also understand the return process completely to avoid mishaps. After all, OfficeMax offers different options for giving the item.
How To Return Electronics At OfficeMax
The primary way to return electronics is by going to your nearest OfficeMax branch by using the store locator. After that, you should visit the customer service desk to start the process.
Be sure to take your valid ID and receipt of the item to start the process. Besides that, you should also take the product with its UPC code and all accessories for the return.
The earlier method is applicable for in-store and online purchases of OfficeMax. However, there is another way you can use to return online bought electronics.
First, you should log into your OfficeMax account and go to the order history. After finding the item, click on the return button to start the process.
Once you click the button, you will be redirected to a page with the free return label. You should print this and attach it to the package you want to give back.
Finally, you should drop the package at any carrier location to ship it to OfficeMax. Keep in mind that this process is eligible for online purchased electronics only.
Besides that, you can also return the item using the OfficeMax app. The process remains the same as the mailing option.
Apart from that, OfficeMax also has various return types to give back different items. This is why you must understand them to avoid returning a product that is not eligible for a refund.
Types Of OfficeMax Returns
The top thing you should note is that electronics come under the Technology return type. You can give back the item within 14 days of purchase to get a complete refund.
Besides that, the store also has an OfficeMax Brand Product category for specific items. The top thing about such items is that you can return them anytime by visiting the store or mailing.
Meanwhile, gift card cards, phone cards, and thermometers cannot be returned to the store. This is because they fall under the nonreturnable category.
Apart from that, electronics falling under the office supplies category can be returned within 90 days. However, it is advisable to check in with the store before going to the branch with the product.
Lastly, there is a specific return category for special and custom orders. This is why you may want to understand whether you can give items falling in this category.
Can You Return Custom Electronics To OfficeMax?
OfficeMax does not allow you to return electronics that come under the special order category. You can also not give back a custom-made item because of satisfaction issues or if you changed your mind.
The only time you are eligible for returning custom electronics is if the product was damaged upon arrival. You should immediately start the return process for a refund in such a case.
However, keep in mind that the management can still refuse to offer you a refund. This can occur if you are found abusing the return policy of the store.
You should also remember that the time for a refund depends on your original payment. Luckily, OfficeMax has provided information about the estimated days you can receive a refund in.
How Long Does It Take OfficeMax To Refund?
If you paid with cash or a check written more than ten days ago, you would receive the refund immediately in cash. However, be sure to take your original receipt for the return for an easy process.
Meanwhile, you will receive the refund in the form of an OfficeMax gift card if you paid with a check written less than ten days ago. It will also take 3 to 4 weeks for the refund to process.
Aside from that, the refund time for debit or credit card payments depends upon your bank’s processing time. So you check in with your company for more details.
Besides that, refunds for OfficeMax reward certificates are processed in 3 to 4 weeks. Lastly, you should check their refund policy if you paid by PayPal.
OfficeMax also has specific return exceptions to offer you high flexibility. So you should ensure that you have the relevant information.
OfficeMax Electronics Return Exceptions
The top OfficeMax exception that you should note is that you can get a refund for electronics without a receipt. However, the store will only offer you a gift card of the item’s lowest price in the last 90 days.
Besides that, you can also return the item after 14 days for return. However, you will be eligible for an exchange in such a case.
The store also accepts returns of damaged items if the branch was at fault. For instance, you received a defective product upon arrival.
You can also return an opened electronic item to get a refund at OfficeMax. Be sure to maintain the condition of the product to receive a full amount. Otherwise, you may get a partial refund or exchange for the item.
