Costco is well known for its low prices and high product quality. There are close to 550 Costco warehouse stores in the United States. To shop at Costco and take advantage of its low prices, you need to be a member. And there are a lot of members – close to 100 million at last count.
Low prices and high quality are not the only things offered by Costco. When you shop there, you can also get free extended warranties on a wide variety of products. And if you are an Executive member, you get a 2% cashback reward.
To help you to take full advantage of all that Costco has to offer, we have created this guide to show you how to check everything on Costco – your membership, product inventory, price, order status, delivery status, warranty, rewards, gift card balance, and more. Without further ado, let us get started.
Related: Does Costco Have This? | 16 Frequently Asked Questions Answered
How to Check Costco Membership Status
To shop at Costco retail stores and their website, you have to become a member first. There are different types of memberships with different membership fees – $60 per year for a Gold Star Membership or a Business Membership and $120 per year for a Gold Star Executive Membership or a Business Executive Membership.
Related: How to Shop at Costco without a Membership Card
Costco members often ask what type of membership they have, and when does their Costco membership expire. To check if your Costco membership is still active, you can stop by their membership counter or online.
Check Costco Membership In Person
You can just stop by the Membership Center at any Costco warehouse store. Someone who works there can check your membership status on your behalf. Be sure to bring your membership card and a photo ID.
Check Costco Membership Online
Costco offers a simple process for members to check their memberships online. You can check Costco membership expiration date by following the steps below:
- Go to the Member Login page on the Costco website
- Enter the email address you use for your Costco membership as well as your Costco password
- After you are logged in, you would need to verify your membership before you can check your membership information. You only need to verify your account once.
- To verify your membership:
- Click the Verify Membership link on your Account Details page to begin the one-time verification process
- Enter your membership number
- Enter your first name, last name, and zip code
- Answer security questions based on public records such as your former addresses, the banks that have serviced your mortgages, or the cars you have owned in the past
- After correctly answering the security questions above, you will be able to view and edit all information associated with your membership
If all you want is to find out when your membership will expire, you can get that information from the annual membership renewal notice that Costco sends to you in the mail about 3 months before your membership expires.
On your membership renewal notice, look for the data “renewal month” located in the Billing Summary Information section. Your membership is active through the last day of your renewal month.
Tip: Costco does not have a student, medical worker, or military discount on their membership. Instead, Costco offers free Costco cash cards for students, military members, and medical workers.
- Students get a $20 free Costco cash card. If you’re a student, click here
- Military members get a $30 free Costco cash card. If you’re a member of the military, click here
- Medical professionals get a $30 free Costco cash card. If you’re a medical worker, click here
Check Costco Membership Price
| Costco Gold Star | Costco Gold Star Executive | |
| Annual Reward | No | 2% (up to $1000) |
| Benefits & Discounts | No | Yes |
| Costco Magazine | No | Yes |
| Shop Costco.com | Yes | Yes |
| Includes 2 Member Cards | Yes | Yes |
| Cancel Anytime | Yes | Yes |
| Membership Fee | $60 per year | $120 per year |
| Become a Member | Costco Gold Star | Costco Gold Star Executive |
How to Check Costco Purchase History
You can easily check your Costco.com purchase history (up to 2 years) on the Costco.com website:
- Go to the Order Status page on Costco.com (you can also find a link to Order Status on the bottom of the Costco.com homepage.)
- Sign in with your email address and password
- Once in “My Orders,” select the time period you want to check and hit “Find.”
- You can see all the orders placed by you within the last 2 years (in 6-month increments)
Unfortunately, the above method only gives you your online purchase history on the Costco.com website. You will not get your in-store purchase history this way.
If you are looking for your in-store purchase history or your purchase history beyond the last 2 years, you can contact Costco customer service directly and ask for their help:
- Online Chat
- Call Costco Member Service at 1 800 774 2678 during business hours:
- Monday to Friday, 6 am to 6 pm Pacific Time
- Saturday to Sunday, 8 am to 5 pm Pacific Time
Tip: If all you want is to find out how much money in total you have spent at Costco (both online and in-store) and you are the Primary member on an Executive Membership, you can get an estimate based on your 2% Reward amount.
Just log into your account on Costco.com and check your current 2% Reward estimate in the Membership Information section of your Account Details.
Multiply that 2% Reward estimate by 50 and you will get an estimate of the total amount you have spent at Costco so far in your current membership year.
How to Check Costco Inventory
Costco sells a huge number of products at close to wholesale prices. It is not always easy to find out what product is or is not in stock, partly because the various Costco warehouse stores and the Costco.com website may have different products in stock.
You can check if a Costco item is in store by visiting the Costco membership counter in person, by calling your local Costco warehouse, or by Live Chat online.
In the following sections, we will show you how to check inventory & price for both the Costco warehouse stores and the Costco online web store.
Check Costco Inventory Online
Go to Costco.com on your web browser. Search for the product you are looking for. On the product page, the price and availability of that product will be clearly stated.
Warehouse Stores
Go to Costco.com on your web browser. Search for the product and write down the item number of that product. At this point, you can check for the availability and price of that product in 2 different ways.
1. Check with Your Local Costco Warehouse
- Go to the “Find a Warehouse” page on Costco’s website
- Find the Costco warehouse closest to where you live or work. You can search by city, state, or ZIP Code
- From the search results, write down the phone number and store hours of the Costco warehouse you have chosen
- Call your chosen Costco warehouse during store hours. Press 0 to talk to a real person. Give them the item number of the product you are looking for. They will be able to tell you the price of that product and whether they have that product in inventory or not
2. Check Costco Inventory via Costco Member Service
- Call Costco Member Service at (800) 774-2678 during business hours:
- Monday to Friday, 6 am to 6 pm Pacific Time
- Saturday to Sunday, 8 am to 5 pm Pacific Time
- Talk to a customer service rep. Give them the item number of the product you are looking for as well as your location. They will be able to tell you the price of that product and whether the Costco warehouse closest to you have that product in inventory or not
How to Check Costco Order Status
You can get the most up to date status of your order online:
- Go to the Order Status page on Costco.com (you can also find a link to Order Status on the bottom of the Costco.com homepage.)
- Sign in with your email address and password
- Click on the order you would like to track
- If the Order Status still shows “Order Received,” your order is still being processed. The Order Status will change to “Shipped” once your order has been turned over to the shipper and has tracking information available.
How to Check Costco Delivery Status
Before you place an order, you can get a rough idea of how long the order delivery will take. Each item on Costco.com has an estimated delivery time that is unique to that product. On the product page of each item, close to the “Add To Cart” button, there will either be an estimated delivery date based on your ZIP code, e.g. “Estimated delivery on Wednesday, November 25,” or a general delivery time frame, e.g. “Arrives approximately 5 – 7 business days from time of order.”
Order Confirmation Email
After you have placed your order, you will get an Order Confirmation email from Costco. In the email below the heading “Shipping & Terms” there will be an estimated delivery time frame for your order, e.g. “Estimated delivery on Monday, November 23.”
Online Delivery Tracking
If you are looking for the most up to date delivery status of your order, you can get it online.
- Go to the Order Status page on Costco.com (you can also find a link to Order Status on the bottom of the Costco.com homepage.)
- Sign in with your email address and password
- Click on the order you would like to track
- If the Order Status still shows “Order Received,” your order is still being processed. The Order Status will change to “Shipped” once your order has been turned over to the shipper and has tracking information available.
- If your order has been shipped, you will see a “Tracking #” link next to the item. Simply click on that link and you will be directed to the carrier’s website where you will find the latest status of your delivery
How to Check Costco Warranty
For many types of products, Costco offers great a warranty at no extra cost to you. The specific warranty terms differ by product type. Let us take a look at them one by one.
Costco Electronics and Appliances Warranty
When you buy TV, displays, projects, computers, appliances, or water heaters from Costco, you will automatically get from Costco Concierge Services a free extended warranty that lasts for 2 years counting from the date of your purchase. The exact types of products that qualify for this free extended warranty are:
- Televisions
- Tuner-Free Displays
- Projectors
- Computers (excluding touchscreen tablets)
- Major Appliances – Refrigerators (above 10 cubic ft), freezers, ranges, cooktops, over-the-range microwaves, dishwashers, washers, and dryers
- Water Heaters
And if you pay for your purchase using a Costco Anywhere Visa Card by Citi, you will get an extra 2 years of extended warranty for free – so a total of 4 years of warranty in this case. You will be covered for up to $10,000 per item under this warranty.
If you have any questions about this type of warranty, you can call Costco Concierge Services at 1 866 861 0450 from 5 am to 10 pm Pacific Time, 7 days a week, excluding holidays. Make sure you have the following information available when you call:
- Your Costco Membership Number
- Costco Item Number (printed on your receipt)
- Item description & Model Number
- Serial Number of your item
- Purchase date
Costco Automotive Tires Warranty
All passenger, performance, and light truck tires sold through Costco are covered by a 5-year Road Hazard Warranty protecting customers against tread wear damage and tire failure. Costco will repair or replace tires damaged during standard legal vehicle operation.
To make a claim under this warranty, you must be the original purchaser of the tires. Just bring your tire to a Costco Wholesale Tire Center, show them your original receipt, and you will be all set.
Costco Automotive Batteries Warranty
Costco sells Interstate Batteries. These batteries are covered by a 3-year warranty provided by Costco.
To make a claim under this warranty, you must be the original purchaser of the battery. Just bring your battery to a Costco Wholesale Tire Center, show them your original receipt. The people there will take your battery and give you a refund. Or they will give you a return form which you then take to the Returns Desk. People at the Returns Desk will then complete the return form and give you a refund.
How to Check Costco Rewards Balance
If you become an Executive Member, you will earn an annual 2% Reward on qualifying purchases at Costco, Costco.com, and Costco Travel.
Costco executive members will get their reward check approximately 3 months before their renewal date. The earned reward will reflect in the renewal statement.
An Executive Membership is an additional $60 upgrade fee a year on top of the $60 per year regular Costco membership fee – so, $120 per year in total.
Only the Primary Member or Account Manager of an existing membership may upgrade to the Executive membership. There are 3 ways to do so:
- Online – Sign In or Register on Costco.com, then click on Account Details. Once your membership has been verified, you may upgrade your membership
- In Person – Visit any Costco membership counter
- By Phone – Call Member Services at 1 800 774 2678
Once you become an Executive Member, you will get a 2% Reward on qualifying purchases at Costco, Costco.com, and Costco Travel.
You can easily check how much 2% Reward you have earned so far by logging into your Costco account online:
- Go to Costco.com
- Sign in with your email address and password
- If you have not done so, you would need to verify your membership before you can check your 2% Reward information. You only need to verify your account once.
- To verify your membership:
- Click the Verify Membership link on your Account Details page to begin the one-time verification process
- Enter your membership number
- Enter your first name, last name, and zip code
- Answer security questions based on public records such as your former addresses, the banks that have serviced your mortgages, or the cars you have owned in the past
- After correctly answering the security questions above, you will be able to check your 2% Reward information
- Click on your Account Details link
- You will see the estimate of your Costco Reward in the Membership Information section of your Account Details
How to Check Costco Gift Card Balance
Costco offers a gift card called the Costco Shop Cards. To purchase a Costco Shop Card, you must be a Costco member. Both members and non-members can use Costco Shop Cards to shop at Costco warehouses and Costco.com.
Costco Shop Cards come in a full range of denominations, from $25 to $2000. And unlike the gift cards of many other stores, Costco Shop Cards never expire. So you do not have to worry about losing the money you have stored in a Costco Shop Card. One downside of Costco Shop Cards is that they cannot be redeemed for cash.
It is very easy to check the balance on your Costco Shop Card:
- Go to the Costco Shop Card Balance page (you can also find a link to Costco Shop Card Balance on the bottom of the Costco.com homepage)
- Enter your Costco Shop Card number, which is a unique number used to identify your card. You can find your Costco Shop Card number on the back of your Costco Shop Card
- Type in the 4-digit PIN associated with your Costco Shop Card. You can find your PIN on the back of your Costco Shop Card. If you do not see the 4-digit PIN right away, you may need to scratch off the silver security feature on the back of your card
- Select the “Check Balance” button. You will be able to see your card balance immediately
