Costco is a famous warehouse chain in the US with a general anytime return policy. For example, you can give back clothes to this store by understanding the Costco return policy on clothes.
Apart from that, you can also understand the Costco return policy on video games if you are a gamer. However, keep in mind that there are some exclusions to the policy.
If you are wondering about the Costco return policy on electronics, you’re in the right place. Here is everything you need to know.
Can You Return Electronics To Costco?
Costco allows all consumers to return electronics by going to the store or using the mail option. You can give back the item to the warehouse chain within 90 days of purchase. TVs, laptops, computers, and major appliances come under the Costco electronics return policy.
The store allows you to return electronics if you are not satisfied, the equipment is defective, and other reasons. You can give back the item with or without the original packaging.
Besides that, the store does not ask for a restocking fee when you return electronics. So you don’t have to worry about not getting the full refund.
The good news is that you do not have to worry about taking a receipt for initiating the return. Not only that, but the store also does not require you to bring an ID.
You only have to take your original payment method when going to Costco for returning electronics. For instance, take your credit card if you paid through it.
It is also essential to learn how to return electronics at Costco. This is because the store provides many options to give back the item.
How To Return Electronics At Costco?
The top way to return electronics at Costco is by taking the item to the store with its receipt and your original payment method. You must go to the returns desk to initiate the process.
A key thing to note is that this is the only way to return items bought from a store location. You can also use the earlier method for returning electronics bought from the Costco website.
Besides that, there is another method you can use to give back the online purchased electronic item. The second way you can return an online order item is by using the mail service.
Here are the steps you should follow for this method:
- Log into your Costco account on the website
- Go to the order’s history to find the item
- Click on the return button
- Now you will be redirected to a page with the return label
- Print the label and attach it to the sealed electronic item
- Drop the device at your nearest UPS store
The good news is that you don’t have to worry about shipping fees when you want to return a computer or laptop to Costco. You should also understand the different return types to avoid mishaps.
Types Of Costco Returns
Costco has a flexible return policy for most products which is why you will not find many return types at this store. The store allows you to give back most things. However, there are some non-returnable items you should know.
Firstly, you cannot return alcohol or cigarette to Costco in regions where it is prohibited by the law to give back liquor or tobacco products. Additionally, the store does not allow the return of special-order kiosks.
Custom installed products are also non-returnable at Costco. Besides that, the store sends custom instructions when returning large electronics through the mail.
TVs, computers, laptops, freezers, cooktops, and much more come under the electronics return policy. You may also be wondering if projectors are included in this category. Well, continue reading to learn more.
Can You Return Projectors To Costco?
The good news is that projectors fall under the electronics category at Costco. This means you can return them within 90 days of purchase by going to the store or through the mail.
Keep in mind that you cannot return an in-store purchased projector to Costco by mail. You will have to go to the store to initiate the process for store-bought products.
All types of projectors come under the electronics return policy. However, the details can vary depending on the contractor. This is why you should contact the warehouse to understand the return process.
Apart from that, there are some electronics you cannot return to the store. It is best to be aware of them to avoid sending the wrong product.
What Electronics You Cannot Return To Costco?
Generators are the top items you cannot return to Costco whether they are electric or traditional. However, the good news is that this applies to the online return method only. You can still give back the device by going to the store.
Besides that, you cannot return water heaters through the mailing option of Costco. HVAC systems also fall in this category and can be given back by going to the store only.
These are the only electronics you cannot return to Costco by mail. You should also understand the return exceptions of this warehouse chain. It will help you follow the guidelines and ensure a smooth process.
Costco Electronics Return Exceptions
The key exception you should remember is that you can return electronics to Costco without a receipt. Typically, you can take alternative proof such as an online barcode or packing slip with the item.
The store will also accept the electronics return if you don’t have alternative proof. This is because Costco is more flexible than other places.
You can also return a damaged laptop to Costco if the error was made by the store. Not only that, but the store also offers a full refund for defective electronics.
Besides that, you can also return opened electronics to Costco within 90 days of purchase. The store does not require broken packaging during the return.
Costco allows you to return used electronics if you are not satisfied with them. Of course, the final approval will depend on the store manager. So be sure not to avoid the return policy.
Lastly, you can return electronics to Costco after 90 days of purchase. However, keep in mind that the store may not offer you a full refund when you exceed the limit.
